Kurzantwort
A charge from FOLK.APP* CONTACTS corresponds to contact management, lightweight sales pipelines, or outbound email campaign seats from Folk Technologies SAS.
Warum dieser Text erscheint
folk is an all-in-one CRM for managing contacts across Gmail, LinkedIn, and Twitter, with mail merge, pipeline tracking, and contact enrichment.
The descriptor appears as FOLK.APP* CONTACTS, FOLK TECHNOLOGIES, or FOLK PARIS. Standard plans (Standard at $24/user/mo or Premium at $48/user/mo) bill monthly or annually.
Don’t recognize it? Common scenarios
- An ongoing monthly or annual team subscription renewed on the credit card.
- Extra contact enrichment credits were purchased for email finding.
- A 14-day free trial converted to a paid monthly plan.
How to locate the invoice and cancel
- Log in to folk Open app.folk.app and sign in with your Google or work account.
- Access Workspace Settings review to Settings > Billing to review user seats, enrichment credits, and download receipts.
- Downgrade to Free Tier Select Downgrade to Free (up to 100 contacts) to prevent upcoming recurring charges.
Frequently Asked Questions
What is included in the folk Free tier?
The free tier includes up to 100 contacts and 100 emails sent per month with basic pipeline management.
Can I get a refund on folk CRM?
folk subscriptions are non-refundable. Downgrading takes effect at the end of the current billing cycle.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Unabhängige Referenz — keine Verbindung zu Folk Technologies SAS. Buchungstexte variieren je nach Bank.
Verifizierte Quellen
- folk CRM Pricing & Feature Plans https://www.folk.app
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov