Kurzantwort
A FIGMA* SUBSCRIPTION charge is a collaborative interface design and whiteboarding subscription from Figma, Inc.
Warum dieser Text erscheint
Figma is a cloud-based design and prototyping tool. Charges appear on statements as FIGMA* SUBSCRIPTION, FIGMA INC, or FIGMA.COM.
Pricing is billed per editor seat (Figma Professional at $12-$15/editor/month and FigJam whiteboards at $3-$5/editor/month).
Don’t recognize it? Common scenarios
- A team member invited a coworker with 'Can edit' permissions, automatically adding a paid editor seat to the team invoice.
- An annual Figma Professional plan renewed automatically.
- A FigJam whiteboard subscription was added to an existing Figma team.
How to locate the invoice and cancel
- Open Figma Visit figma.com and log in with your administrative account.
- Review Team Billing Settings Click on your team name in the left sidebar and select Settings > Billing to see seat counts and past receipts.
- Downgrade Editor Seats or Cancel Team Change user permissions from Editor to Viewer-Restricted, or downgrade the team to the Starter free plan.
Frequently Asked Questions
Why was I charged for an extra seat on Figma?
Figma automatically upgrades viewers to paid editors when they edit a team file unless team admin approval controls are configured.
How do I prevent unwanted seat additions in Figma?
In Team Settings, configure the seat assignment setting to require admin approval for new editor requests.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Unabhängige Referenz — keine Verbindung zu Figma, Inc.. Buchungstexte variieren je nach Bank.
Verifizierte Quellen
- Figma Billing Management Guide https://help.figma.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov