Kurzantwort
An ELEVENLABS* VOICE charge is an AI voice generation, voice cloning, and text-to-speech subscription from ElevenLabs, Inc.
Warum dieser Text erscheint
ElevenLabs creates AI voice cloning and speech synthesis software for audiobooks, video voiceovers, and games. Statement lines read ELEVENLABS* VOICE, ELEVENLABS INC, or ELEVENLABS.IO.
Plans include Starter ($5/month), Creator ($22/month), and Pro ($99/month), with fees covering character quota allowances and voice cloning slots.
Don’t recognize it? You might still
- A first-month promotional discount (such as $1 for Starter or $11 for Creator) renewed at the full standard monthly rate.
- A content creator in your household subscribed to generate YouTube or podcast voiceovers.
- Usage-based character overages were billed on an active account.
Empfohlene Schritte
- Sign in to ElevenLabs Open elevenlabs.io and log in with your email or Google account.
- Check Subscription & Invoices Click on your profile avatar in the bottom left > Subscription to view character quotas and past invoices.
- Downgrade or Cancel Click Cancel Subscription to downgrade to the Free tier (10,000 characters/month).
Häufige Fragen
Why was my second month of ElevenLabs more expensive?
ElevenLabs often offers an 80% discount for the first month; subsequent months renew automatically at standard retail rates.
Do I retain commercial rights to generated voice audio after canceling?
Yes. Any voice audio generated while on an active paid plan retains valid commercial licensing rights.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Unabhängige Referenz — keine Verbindung zu ElevenLabs, Inc.. Buchungstexte variieren je nach Bank.
Verifizierte Quellen
- ElevenLabs Billing and Subscription Guide https://help.elevenlabs.io
- FTC: Disputing Credit Card Charges https://consumer.ftc.gov