UnknownCharges

Buchungstext entschlüsselt

DUO SECURITY* CISCO

Verified charge

By · Zuletzt aktualisiert

08/01 DUO SECURITY* CISCO $45.00

Kurzantwort

A charge from DUO SECURITY* CISCO corresponds to Duo two-factor authentication (2FA), single sign-on, or zero-trust access licensing from Cisco Systems, Inc.

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Warum dieser Text erscheint

Duo Security (a division of Cisco Systems) provides multi-factor authentication, device trust, and access management solutions.

Descriptors include DUO SECURITY* CISCO, DUO SECURITY INC, or CISCO DUO MFA. Charges reflect per-user monthly or annual billing tiers (Duo MFA, Duo Access, Duo Beyond).

Don’t recognize it? Common scenarios

  • A business administrator upgraded Duo Security from the free 10-user plan to Duo Essentials/MFA.
  • Additional employees were added to corporate single sign-on authentication.
  • An annual multi-factor authentication licensing agreement renewed.

How to locate the invoice and cancel

  1. Log in to Duo Admin Panel review to admin.duosecurity.com using your Duo administrator credentials.
  2. Check Billing Settings Click on Billing in the left navigation sidebar to view active user counts, invoices, and payment methods.
  3. Cancel or Downgrade Edition Select Change Edition to downgrade to the free tier or cancel monthly recurring credit card billing.

Frequently Asked Questions

How is Duo Security billed?

Duo Security charges a fixed monthly fee per active user ($3 to $9 per user/month depending on MFA, Access, or Beyond tier).

Does Duo offer a free tier?

Yes, Duo provides a free tier for up to 10 users with basic two-factor authentication.

Dispute Rights & Fraud Prevention

If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.

Review your recent statements carefully and notify your financial institution within 60 days of the statement date.

What should I do if I do not recognize this charge?

First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does a billing dispute take to resolve?

Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.

Unabhängige Referenz — keine Verbindung zu Cisco Systems, Inc.. Buchungstexte variieren je nach Bank.

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