Kurzantwort
A charge from BACKBLAZE* BACKUP is an automated cloud backup or B2 cloud storage subscription from Backblaze, Inc.
Warum dieser Text erscheint
Backblaze provides automated continuous backup for Mac and PC workstations, as well as B2 cloud object storage. Statement descriptors read BACKBLAZE* BACKUP, BACKBLAZE B2, or BACKBLAZE INC.
Computer Backup costs $9 per month ($99 per year) per computer, while B2 Cloud Storage is billed on monthly storage volume ($0.006/GB/month).
Don’t recognize it? Common scenarios
- An annual Computer Backup plan renewed on an office or personal computer.
- A desktop software client installed months ago continued its background backup cycle.
- A developer or NAS device uploaded server backups to Backblaze B2.
How to locate the invoice and cancel
- Sign in to Backblaze Open backblaze.com and log in with your email and password.
- Review Billing Details Click on Billing in the left sidebar to view active computer licenses and B2 storage buckets.
- Delete Backup License or Close Account Under Preferences > Overview, delete old backup licenses or uninstall the desktop client.
Frequently Asked Questions
Can I get a refund if I uninstalled Backblaze before annual renewal?
Backblaze offers a 30-day refund window for annual and two-year backup subscriptions upon contacting customer support.
What happens to my backed-up files when I cancel?
Backblaze retains backup archives for 30 days after license deletion (or up to 1 year if Extended Version History was enabled) before permanent purging.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Unabhängige Referenz — keine Verbindung zu Backblaze, Inc.. Buchungstexte variieren je nach Bank.
Verifizierte Quellen
- Backblaze Billing FAQ Documentation https://help.backblaze.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov