UnknownCharges

Buchungstext entschlüsselt

AUTH0* IDENTITY

Verified charge

By · Zuletzt aktualisiert

08/06 AUTH0* IDENTITY $35.00

Kurzantwort

An AUTH0* IDENTITY charge is a monthly customer identity, single sign-on (SSO), and authentication subscription from Auth0 by Okta, Inc.

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Warum dieser Text erscheint

Auth0 provides user authentication, social logins, multi-factor authentication (MFA), and enterprise federation for web and mobile applications. Descriptors read AUTH0* IDENTITY, AUTH0 BY OKTA, or AUTH0 INC.

Self-service plans start at $35/month (B2C Essentials) and scale based on Monthly Active Users (MAUs), custom domains, and enterprise connections.

Don’t recognize it? Common scenarios

  • A company web application implemented Auth0 to manage customer logins.
  • Monthly active user volume exceeded the 7,500 MAU free tier threshold.
  • Enterprise SSO or passwordless authentication features were enabled on the tenant.

How to locate the invoice and cancel

  1. Sign in to Auth0 Dashboard Open manage.auth0.com and log in with your administrative account.
  2. Inspect Tenant Subscription review to Settings > Subscription to view your current plan, MAU count, and invoices.
  3. Downgrade Tenant Select Change Plan and choose the Free tier or delete the tenant if no longer in use.

Frequently Asked Questions

How does Auth0 count Monthly Active Users (MAUs)?

An MAU is counted whenever a user logs in, signs up, or refreshes an active authentication token within a given billing cycle.

Can I cap MAUs on Auth0 to avoid overages?

Auth0 provides alerts when reaching plan thresholds, but authentication continues unless hard tier restrictions apply.

Dispute Rights & Fraud Prevention

If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.

Review your recent statements carefully and notify your financial institution within 60 days of the statement date.

What should I do if I do not recognize this charge?

First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does a billing dispute take to resolve?

Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.

Unabhängige Referenz — keine Verbindung zu Auth0 by Okta, Inc.. Buchungstexte variieren je nach Bank.

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