UnknownCharges

請求表記の解説

PAGERDUTY* INCIDENT

Verified charge

By · 最終更新

08/01 PAGERDUTY* INCIDENT $29.00

要約

A charge from PAGERDUTY* INCIDENT represents on-call scheduling, incident notification paging, or digital operations management seat licenses from PagerDuty, Inc.

確認日 high 信頼度 2 件の検証ソース 情報の検証方針

この表記になる理由

PagerDuty provides 24/7 on-call alerting, automated escalation paths, and incident triage across enterprise engineering and IT organizations.

The descriptor appears as PAGERDUTY* INCIDENT, PAGERDUTY INC, or PAGERDUTY SAN FRANCISCO. Plans (Professional at $21/user/mo, Business at $41/user/mo, or Enterprise) bill monthly or annually based on active user seats.

Don’t recognize it? Common scenarios

  • An IT or engineering manager added new on-call engineers or customer responders to a PagerDuty schedule.
  • An ongoing annual or monthly team subscription renewed on the corporate credit card.
  • International SMS and phone call notification volume exceeded plan allowances.

How to locate the invoice and cancel

  1. Log in to PagerDuty Open <your-subdomain>.pagerduty.com and log in with your single sign-on or email.
  2. Inspect Account Settings & Invoices review to Configuration > Account Settings > Subscription to view user licenses and download past PDF invoices.
  3. Manage Subscriptions or Remove Users Delete unused user accounts or switch to the Free tier (up to 5 users) to eliminate monthly billing.

Frequently Asked Questions

How does PagerDuty bill for new users?

Adding users mid-cycle results in prorated charges for the remaining days of the current billing cycle.

Can I receive a refund from PagerDuty?

PagerDuty subscriptions are non-refundable. When cancelled, access continues through the end of the prepaid period.

Dispute Rights & Fraud Prevention

If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.

Review your recent statements carefully and notify your financial institution within 60 days of the statement date.

What should I do if I do not recognize this charge?

First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does a billing dispute take to resolve?

Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.

本サイトはPagerDuty, Inc.とは提携していない独立したリファレンスです。

検証ソース