UnknownCharges

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EVGO* FAST CHARGING

Verified charge

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08/01 EVGO* FAST CHARGING $19.00

要約

A charge for EVGO* FAST CHARGING represents an electric vehicle DC fast charging session, monthly charging plan, or Autocharge+ fee from EVgo Services LLC.

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この表記になる理由

EVgo operates a nationwide public DC fast charging network for electric vehicles. Charging sessions are billed per kilowatt-hour or per minute depending on state regulations.

Statement lines typically appear as EVGO* FAST CHARGING, EVGO SERVICES LLC, or EVGO*AUTOCHARGE.

Common reasons for this charge

  • You plugged in an EV at an EVgo fast charging dispenser and paid via credit card reader or the EVgo app.
  • Your vehicle charged automatically via EVgo Autocharge+ upon plugging in.
  • A monthly EVgo Plus or PlusMAX discounted charging membership fee renewed.

How to locate the invoice and cancel

  1. Open the EVgo App Log in to the EVgo app and review to Account > Charging History.
  2. Review itemized invoice Check the station location, energy delivered (kWh), session duration, and membership discounts.
  3. Contact EVgo Support Call 24/7 customer support at 1-877-494-3833 or submit an inquiry at support.evgo.com.

Frequently Asked Questions

What is EVgo Autocharge+?

Autocharge+ allows registered vehicles to start charging and billing automatically upon plugging the connector into the car without opening an app or tapping an RFID card.

How do I cancel an EVgo monthly membership?

Open the EVgo app, go to Account > Membership, and switch your plan back to the pay-as-you-go basic tier.

Dispute Rights & Fraud Prevention

If you do not own an EV, check whether someone added your card to an EVgo account.

If a charging station stalled or failed to deliver power while billing session initiation fees, contact EVgo customer support for a credit.

How do I dispute an interrupted EVgo charging session?

Contact EVgo support at 1-877-494-3833 with the station ID and timestamp to request a billing adjustment.

What protections apply to unauthorized transactions?

The Fair Credit Billing Act protects consumers against fraudulent credit card charges when reported promptly.

本サイトはEVgo Services LLCとは提携していない独立したリファレンスです。

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