UnknownCharges

請求表記の解説

CLASSPASS* MONTHLY

Known for surprise charges

By · 最終更新

07/06 CLASSPASS* MONTHLY $79.00

要約

CLASSPASS charges are the monthly credits subscription for fitness classes. Free trials convert automatically at a high monthly rate, and paused memberships resume — the two standard surprises.

確認日 high 信頼度 2 件の検証ソース 情報の検証方針

この表記になる理由

ClassPass sells credit bundles that renew monthly. Its trial converts to one of the pricier plans by default, and 'I thought I cancelled' often means a pause lapsed. Unused credits roll over only partially, so billing continues regardless of attendance.

Don’t recognize it? You might still

  • A free trial converted at a rate you never explicitly picked.
  • A paused membership auto-resumed.
  • Credits expire while billing continues.

対処手順

  1. Check plan status in the app Profile → membership shows plan, renewal date, and pause options.
  2. Cancel before the cycle date Cancellation stops the next charge but not one that already posted — timing matters.
  3. Ask support about trial-conversion refunds ClassPass often refunds the first post-trial charge for users who never booked a class.

よくある質問

I never booked a class. Why was I charged?

The trial converted on its end date regardless of usage. Contact support promptly — unused-account refunds are commonly granted.

Dispute Rights & Fraud Prevention

If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.

Always review your statement carefully and take action within 60 days.

What should I do if I don't recognize this charge?

First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does it take for a disputed charge to be removed?

Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.

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