要約
A transaction for AURA* IDENTITY THEFT reflects a monthly or annual digital safety subscription covering identity monitoring, fraud alerts, and antivirus from Aura Sub, LLC.
この表記になる理由
Aura combines credit score tracking, identity theft insurance, VPN, and antivirus in a unified subscription.
Statements commonly display AURA* IDENTITY THEFT, AURA.COM, or AURA SUB LLC with a monthly cost ranging from $12 to $37 depending on individual versus family tiers.
Common reasons for this charge
- An ongoing monthly or annual Aura individual or family protection plan renewed.
- A 14-day free trial concluded and converted into a paid subscription.
- An annual subscription renewed automatically on the account anniversary.
How to locate the invoice and cancel
- Sign in to Aura Visit my.aura.com and log in with your account credentials.
- Access Membership Settings Go to Account Settings > Membership & Billing.
- Cancel Plan Select Manage Plan and choose Cancel Membership, or phone Aura support at 1-833-552-8721.
Frequently Asked Questions
Does Aura offer a money-back guarantee?
Aura offers a 60-day money-back guarantee on all annual plans. Monthly subscriptions can be canceled anytime but do not qualify for prorated refunds.
What happens to my data if I cancel Aura?
Your active scans and password manager sync stop at the end of the billing term. Stored credentials should be exported prior to account closure.
Dispute Rights & Fraud Prevention
If you did not enroll in Aura, verify whether someone in your household activated a plan.
Unauthorized charges can be disputed with your credit card issuer under Regulation Z and the Fair Credit Billing Act.
How do I dispute an unauthorized Aura charge?
Contact your bank or card issuer within 60 days of the statement date. You can request a chargeback while the bank investigates the claim.
How long does a dispute investigation take?
Federal law requires card issuers to complete credit dispute investigations within 90 days or two full billing cycles.
本サイトはAura Sub, LLCとは提携していない独立したリファレンスです。
検証ソース
- Aura Terms of Service & Money-Back Policy https://www.aura.com
- FTC: How Identity Theft Monitoring Works https://consumer.ftc.gov