The short answer
A charge from HIMS* HEALTHCARE MONTHLY represents a recurring telehealth subscription for prescription hair loss (Finasteride), ED, skincare, or weight loss treatments from Hims & Hers Health.
Hims Telehealth Billing Explained
Hims & Hers Health, Inc. operates a digital health platform connecting patients with licensed physicians for prescriptions delivered directly to their door.
Subscriptions renew automatically on monthly, quarterly, or semi-annual cadences covering clinical oversight and automated pharmacy refills.
- Recurring monthly or quarterly refill delivery of prescription medications
- Initial medical consultation and provider review fee
- Over-the-counter shampoo, supplement, or cologne purchases
How to Manage or Cancel Hims Plans
Cancel before your next scheduled pharmacy refill date.
- Sign in to forhims.com/account.
- Go to "Subscriptions" under your profile avatar.
- Select "Manage" on the active treatment and click "Cancel Subscription".
Frequently Asked Questions
Can I return shipped prescription medications to Hims?
Due to state and federal pharmacy laws, prescription medications cannot be returned for a refund once dispensed.
What should I do if I want to adjust my dosage?
Message your assigned medical provider through the secure Hims portal before your next refill date.
Independent reference — not affiliated with Hims & Hers Health, Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Hims Terms and Conditions https://www.forhims.com
- Hims Subscription Cancellation Guide https://support.forhims.com
Reviewed Aug 15, 2026 · high · About UnknownCharges