The short answer
The registry records Front Shared Inbox & Customer Service Platform as a possible interpretation of FRONT APP* TEAM INBOX. This descriptor-to-company association has not passed claim-level evidence review. Compare the exact line, amount and posted status with your own receipt or account activity; the name alone cannot confirm the merchant or whether you authorized the payment.
What do the parts of FRONT APP* TEAM INBOX mean?
- FRONT APP * TEAM INBOX
- Before the asterisk, "FRONT APP" usually names the platform or parent company. After it, "TEAM INBOX" usually names the product, store or order. How descriptors work →
The notes below are unreviewed registry explanations, not confirmation of merchant identity, authorization or current policy. Claim-level source review is pending for this entry.
Why it shows up like this
Unreviewed registry note: A statement line labeled FRONT APP* TEAM INBOX represents a recurring software charge from Front Systems Inc., the developer of the Front Shared Inbox & Customer Service Platform. Organizations use Front to route customer messages and coordinate shared email accounts (such as support@ or info@). Card statements may also display this transaction under aliases like FRONT SYSTEMS INC, FRONTAPP.COM, or FRONT INBOX.
Unreviewed registry note: This charge occurs on either a monthly or annual subscription schedule. Billing calculations depend on the number of active user seats assigned on tiers like Starter or Growth. Unexpected charges or invoice spikes frequently happen when department leads add teammate licenses during expansion or transition off an initial product trial into an active agreement.
Unreviewed registry note: If you do not recognize this charge on your corporate credit card, check with your operations or customer service teams before disputing it. Many businesses implement Front as an alternative to shared communication suites like Help Scout Plus or Intercom Messenger. Workspace administrators can audit active seats and review billing records by logging into app.frontapp.com and navigating to Settings > Company > Billing. If no authorized staff member created the account, reach out to Front customer support and contact your credit card issuer to report potential fraud.
Don’t recognize it? Common scenarios
Unreviewed registry note: Unrecognized charges frequently arise when an office team adds shared email seats or an administrative trial automatically transitions into an active subscription.
- Unreviewed registry note: A business team added new user seats to manage shared inboxes (like support@ or sales@).
- Unreviewed registry note: An ongoing monthly or annual Front Growth subscription auto-billed.
- Unreviewed registry note: Additional shared email channels or automated workflow rules were added.
Frequently Asked Questions
What does Front do?
Unreviewed registry note: Front allows multiple team members to manage shared email addresses, assign conversations, comment internally, and automate replies in a unified inbox.
Dispute Rights & Fraud Prevention
Unreviewed registry note: If your organization never registered an account with Front Systems Inc., notify Front support and file a billing dispute through your credit card provider under the Fair Credit Billing Act.
Independent reference — not affiliated with Front Systems Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Sources and evidence
Sources may support different parts of this page. A company homepage does not establish a statement descriptor, refund policy or contact detail. Check the claim notes and your own receipt before acting.
- Front Pricing Plans & Features https://front.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Evidence review pending · pending · About UnknownCharges