The short answer
A charge from FRONT APP* TEAM INBOX represents Front shared team email collaboration, omnichannel customer communication, or workflow automation from Front Systems Inc.
Why it shows up like this
Front combines shared email inboxes, live chat, SMS, and workflow automation into a collaborative communication hub for teams.
Descriptors include FRONT APP* TEAM INBOX, FRONT SYSTEMS INC, or FRONTAPP.COM. Billing reflects per-seat licenses ($19 to $99/user/month across Starter/Growth/Scale plans).
Don’t recognize it? Common scenarios
- A business team added new user seats to manage shared inboxes (like support@ or sales@).
- An ongoing monthly or annual Front Growth subscription auto-billed.
- Additional shared email channels or automated workflow rules were added.
How to locate the invoice and cancel
- Sign in to Front App Go to app.frontapp.com and log in with your administrative credentials.
- Review Settings & Billing review to Settings > Company > Billing to view licensed teammate counts and past invoices.
- Cancel or Downgrade Subscription Select Plan Details and click Cancel Plan or remove unassigned team seats.
Frequently Asked Questions
What does Front do?
Front allows multiple team members to manage shared email addresses, assign conversations, comment internally, and automate replies in a unified inbox.
How do I cancel Front?
Administrators can cancel recurring subscriptions in Settings > Company > Billing.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
Independent reference — not affiliated with Front Systems Inc.. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Front Pricing Plans & Features https://front.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges