UnknownCharges

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ZOOM.US* WORKPLACE ENT

Verified charge

By · 最終更新

08/01 ZOOM.US* WORKPLACE ENT $150.00

要約

A charge from ZOOM.US* WORKPLACE ENT corresponds to Zoom Workplace Enterprise, Zoom Rooms, or Zoom Phone business subscriptions from Zoom Video Communications, Inc.

確認日 high 信頼度 2 件の検証ソース 情報の検証方針

この表記になる理由

Zoom provides AI-powered workplace collaboration, video meetings, team chat, phone, and whiteboards.

Descriptors include ZOOM.US* WORKPLACE ENT, ZOOM.US, or ZOOM VIDEO COMMS. Billing covers per-host licenses ($15 to $25/user/month) or add-ons like Large Meetings and Cloud Recording.

Don’t recognize it? Common scenarios

  • An administrative user upgraded Zoom Basic to Zoom Workplace Pro or Business for team video conferencing.
  • Annual Zoom Video Communications subscription auto-renewed.
  • Zoom Rooms or Zoom Events licensing was activated for conference rooms.

How to locate the invoice and cancel

  1. Sign in to Zoom Web Portal Go to zoom.us/signin and log in with your administrative email.
  2. Review Account Management & Billing review to Account Management > Billing to review active plan tiers and billing dates.
  3. Cancel Auto-Renewal Under Current Plans, select Cancel Subscription and choose Downgrade to Free.

Frequently Asked Questions

What is included in Zoom Workplace?

Zoom Workplace includes Zoom Meetings, Team Chat, Whiteboard, AI Companion, and optional Zoom Phone.

Can I get a refund on Zoom annual renewal?

Zoom generally considers subscription fees non-refundable, but auto-renewal disputes submitted promptly may receive courtesy refunds.

Dispute Rights & Fraud Prevention

If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.

Review your recent statements carefully and notify your financial institution within 60 days of the statement date.

What should I do if I do not recognize this charge?

First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does a billing dispute take to resolve?

Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.

本サイトはZoom Video Communications, Inc.とは提携していない独立したリファレンスです。

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