要約
A charge from WORLDPAY* AP PAYMENT represents a monthly merchant account fee ($15 to $30/mo), terminal lease, or card payment processed through Worldpay, LLC (formerly FIS / Worldpay).
この表記になる理由
Worldpay is one of the largest global payment processing and merchant acquiring institutions, processing billions of transactions for retail chains, airlines, supermarkets, and local stores.
Descriptors include WORLDPAY* AP PAYMENT, WORLDPAY US, or WP* [MERCHANT], representing merchant monthly account charges or consumer retail transactions.
Common reasons for this charge
- A monthly merchant account statement or PCI compliance program fee.
- A consumer purchase at a supermarket, retail chain, or hotel using Worldpay payment terminals.
- An international cross-border processing settlement fee.
How to locate the invoice and cancel
- Sign in to Worldpay Merchant Portal Go to myworldpay.com and log in with your merchant credentials.
- Access Invoices review to Statements to download monthly discount fee summaries.
- Manage Account Call Worldpay customer support at 1-800-846-4472 to adjust terminal configurations.
Frequently Asked Questions
Why did a store purchase show up as Worldpay?
Large retail chains and international airlines use Worldpay as their payment backend. If the store's DBA name is omitted, Worldpay appears as the billing entity.
Can Worldpay issue refunds directly to shoppers?
No, shoppers must contact the merchant where the purchase was made to process returns.
Dispute Rights & Fraud Prevention
If you did not authorize this charge, check retail receipts or contact your bank's dispute team.
Dispute unauthorized transactions under the Fair Credit Billing Act within 60 days of the statement date.
How do I contact Worldpay support?
Call 1-800-846-4472 or visit worldpay.com.
How long does a dispute investigation take?
Card issuers must complete their formal billing inquiry within two billing cycles (up to 90 days).
本サイトはWorldpay, LLC / FISとは提携していない独立したリファレンスです。
検証ソース
- Worldpay Merchant Agreement & Terms https://www.worldpay.com
- CFPB: Commercial Payment Processing Protections https://www.consumerfinance.gov