要約
This is a legitimate charge from TeamViewer.
What is the TeamViewer charge?
A 'TEAMVIEWER' charge is for a remote desktop software subscription.
TeamViewer allows users to remotely access and control other computers over the internet, and is commonly used by IT professionals and businesses.
Auto-Renewals and Scams
If you ever used a free trial, you may have been rolled into an annual plan that auto-renews.
WARNING: Scammers frequently pose as 'tech support' and force victims to download TeamViewer. If a scammer made you pay them via gift card/crypto, that is not an official TeamViewer bank charge—it is a scam. If the charge actually says 'TeamViewer', it is an official subscription.
- Step 1 Log into the TeamViewer Customer Portal if you have an account to view your active licenses and billing history.
- Step 2 If you never signed up, contact your bank immediately to report the unauthorized transaction.
How do I cancel my TeamViewer subscription?
Their strict policy requires you to submit a cancellation ticket at least 28 days before your annual renewal date, otherwise you will be charged for another full year.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
本サイトはTeamViewerとは提携していない独立したリファレンスです。
検証ソース
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov