要約
This charge is from the TAP (Transit Access Pass) system, which processes fare payments for the Los Angeles Metro and 25 other transit agencies across LA County.
Why am I seeing TAPTOGO or METRO TAP?
A charge appearing as "TAPTOGO", "METRO TAP", or "TAP LA" typically occurs when you add Stored Value or a pass to your TAP card online at taptogo.net, through the TAP mobile app, or at a station ticketing machine.
You will also see this charge if you tap a contactless credit card, debit card, or mobile wallet (like Apple Pay) directly on a bus farebox or train station validator. Los Angeles Metro uses Cubic Transportation Systems to process these payments, so you may sometimes see "CUBIC" in the descriptor.
A standard one-way Metro fare is $1.75. If you see higher amounts (like $5, $10, or $20), it is likely a Stored Value reload to a physical or digital TAP card.
Double Charges and Contactless Issues
If you use Express Transit in Apple Wallet, simply bringing your phone or Apple Watch near a reader can trigger a payment. Be careful not to hold your device too close to the farebox if you intended to pay with a different card.
Additionally, if you tap a wallet containing multiple credit cards and a TAP card, the reader might charge your credit card instead of deducting from your TAP pass (Card Clash).
How to verify TAP transactions
- Create an account or log in at taptogo.net.
- Register your physical or digital TAP cards to view a complete transaction and ride history.
- For disputes or to report an accidental double charge, contact TAP Customer Service directly at 1-866-TAPTOGO (866-827-8646).
本サイトはLA Metro / TAPとは提携していない独立したリファレンスです。
検証ソース
- TAP Official Site https://www.taptogo.net
- LA Metro Contactless https://www.metro.net