UnknownCharges

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SUPABASE* EXTRA COMPUTE

Verified charge

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08/01 SUPABASE* EXTRA COMPUTE $25.00

要約

A charge from SUPABASE* EXTRA COMPUTE corresponds to compute instance upgrades, Point-in-Time Recovery (PITR), or Pro plan subscriptions from Supabase Inc.

確認日 high 信頼度 2 件の検証ソース 情報の検証方針

この表記になる理由

Supabase provides an open-source Firebase alternative centered on PostgreSQL, auth, real-time subscriptions, and storage.

The descriptor typically reads SUPABASE* EXTRA COMPUTE, SUPABASE INC, or SUPABASE SINGAPORE/SF. Pro plans bill at $25/month per organization plus add-on compute instance sizes (Small at $10/mo, Medium at $40/mo, up to 16XL).

Don’t recognize it? Common scenarios

  • An ongoing Pro tier plan ($25/mo) renewed automatically on the credit card.
  • A project upgraded its database compute size from Micro to Small or Medium to handle higher connection pools.
  • Database disk storage or egress bandwidth exceeded monthly allowances.

How to locate the invoice and cancel

  1. Log in to Supabase Dashboard Open supabase.com/dashboard and sign in with your GitHub or SSO credentials.
  2. Open Organization Billing review to Organization Settings > Billing to review active projects, compute add-ons, and download PDF invoices.
  3. Downgrade Plan or Compute Size Go to Project Settings > Compute and downgrade compute to Micro, or downgrade organization to Free.

Frequently Asked Questions

How does Supabase bill for compute add-ons?

Compute upgrades are billed on a monthly prorated basis from the moment the larger instance is provisioned until scaled back.

Can I receive a refund from Supabase?

Supabase subscriptions and compute instance upgrades are non-refundable. Downgrading applies to the subsequent billing cycle.

Dispute Rights & Fraud Prevention

If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.

Review your recent statements carefully and notify your financial institution within 60 days of the statement date.

What should I do if I do not recognize this charge?

First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does a billing dispute take to resolve?

Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.

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