要約
A charge for ORCA* SEATTLE TRANSIT represents an E-purse balance reload, monthly transit pass, or contactless fare from the Central Puget Sound Regional Transit Authority (Sound Transit / King County Metro).
この表記になる理由
ORCA (One Regional Card for All) is the integrated contactless transit fare system for the Puget Sound region (King County Metro, Sound Transit Link light rail and Sounder, Community Transit, Pierce Transit, Kitsap Transit, Everett Transit, and Washington State Ferries).
Statement lines appear as ORCA* SEATTLE TRANSIT, ORCA CARD RELOAD, or MYORCA*PUGET SOUND.
Common reasons for this charge
- An automatic E-purse stored-value reload ($10-$50) triggered on your registered myORCA account.
- You purchased a regional monthly PugetPass or ferry pass on myorca.com.
- You tapped your contactless payment card or phone at a Link light rail reader or bus farebox.
How to locate the invoice and cancel
- Log in to myORCA.com Go to myorca.com or open the myORCA app and sign in to inspect your card activity.
- Review trip logs Inspect agency tap points, fare transfers, and E-purse autoload timestamps.
- Contact ORCA Customer Support Call ORCA Customer Service at 1-888-988-6722 or visit an in-person customer service office.
Frequently Asked Questions
How do I cancel ORCA card Autoload?
Log in to myorca.com, select your ORCA card, go to Card Settings > Autoload, and toggle the feature off.
What is the benefit of registering an ORCA card?
Registration protects your E-purse balance and active passes if your card is lost or stolen, allowing you to transfer funds to a new card.
Dispute Rights & Fraud Prevention
If you were not in the Puget Sound area, verify whether an authorized family member commuted using a linked card.
If a Link light rail tap failed to calculate a transfer properly, contact ORCA support to request a balance adjustment.
How do I dispute an ORCA vending machine error?
Call ORCA Customer Service at 1-888-988-6722 with your card serial number and transaction date.
What should I do if unauthorized charges appear?
Contact your bank to dispute the charge under federal credit billing protections.
本サイトはCentral Puget Sound Regional Transit Authorityとは提携していない独立したリファレンスです。
検証ソース
- Official myORCA Website https://www.myorca.com
- Sound Transit Official Fares https://www.soundtransit.org