要約
This is a legitimate charge from Disney+ (via Roku).
What is the Roku Disney Plus charge?
A charge appearing as 'ROKU FOR DISNEY PLUS' means you have a Disney+ subscription that is being billed through your Roku account.
Roku handles the payment processing for subscriptions initiated directly through the Roku Channel Store.
Managing Roku Subscriptions
Because Roku manages the billing, you cannot cancel this specific subscription directly on the Disney+ website.
You must manage it through Roku's portal. It is common for family members to accidentally start a subscription or free trial on a shared living room TV.
- Step 1 Log in to my.roku.com and check your 'Purchase History' to confirm the subscription is active on your profile.
- Step 2 To stop future charges, manage the subscription from your Roku account settings and turn off auto-renew.
Can Roku customer support help me cancel?
Yes, if you are billed through Roku, their support team handles the payment issues, not Disney+.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
本サイトはDisney+ (via Roku)とは提携していない独立したリファレンスです。
検証ソース
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov