要約
This is a legitimate charge from Paramount+ (via Roku).
What is the Roku CBS charge?
A charge labeled 'ROKU FOR CBS' (or CBS Interactive) is a legitimate subscription for Paramount+ (formerly CBS All Access).
Because you signed up for the service through your Roku device, Roku processes the billing, putting their name on the statement.
Legacy Naming and Management
Although the service rebranded to Paramount+, many billing systems still use the legacy 'CBS Interactive' name, causing confusion.
The standard CBS app for free episodes doesn't charge, but the premium Paramount+ add-on does.
- Step 1 Sign in to my.roku.com/subscriptions to view a list of all active subscriptions billed through your Roku account.
- Step 2 Click 'Turn off auto-renew' on that page if you wish to cancel. Deleting the app from your TV will NOT cancel the billing.
What if the subscription isn't in my Roku account?
Check if a family member has a separate Roku account. If it's completely missing, contact your bank to report unauthorized use.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
本サイトはParamount+ (via Roku)とは提携していない独立したリファレンスです。
検証ソース
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov