要約
This is a legitimate charge from RiverLink Tolls.
What is the RiverLink charge?
A 'RIVERLINK' charge is a payment for the all-electronic tolling system on bridges connecting Louisville, KY, and Southern Indiana.
It covers the Abraham Lincoln, John F. Kennedy Memorial, and Lewis and Clark bridges.
Prepaid Accounts and Invoices
If you have a prepaid RiverLink transponder account, funds are automatically deducted from your bank to cover tolls as you cross.
If you don't have an account, the system uses 'Pay-by-Plate' cameras, and you may have recently paid a mailed invoice online.
- Step 1 Log into your account at riverlink.com to verify your transaction history and account balance.
- Step 2 If you have not traveled in this area, contact RiverLink customer service at 1-855-RIV-LINK (748-5465) to investigate.
I got a text saying I owe a RiverLink toll. Is it real?
No. RiverLink does NOT send text messages demanding payment for past-due tolls. This is a known 'smishing' scam.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
本サイトはRiverLink Tollsとは提携していない独立したリファレンスです。
検証ソース
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov