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PRIORITY PASS* AIRPORT

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08/01 PRIORITY PASS* AIRPORT $35.00

要約

A charge for PRIORITY PASS* AIRPORT represents an airport lounge guest fee, visit charge, or annual membership renewal from Collinson Group Ltd.

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この表記になる理由

Priority Pass operates a global independent airport lounge network. While memberships are frequently provided through credit card perks, guest visits or direct memberships are billed directly to your payment card.

Statement lines appear as PRIORITY PASS* AIRPORT, PRIORITY PASS LOUNGE, or COLLINSON*PRIORITY PASS.

Common reasons for this charge

  • You brought one or more guests into an airport lounge that exceeded your membership's complimentary guest allowance.
  • A Standard or Standard Plus annual Priority Pass membership renewed automatically.
  • You visited an airport lounge using a pay-per-visit tier membership.

How to locate the invoice and cancel

  1. Log in to PriorityPass.com Go to prioritypass.com or the Priority Pass mobile app and sign in to your member account.
  2. Check Lounge Visit History review to Account > Visit History to review all lounge entries, timestamps, and guest counts.
  3. Contact Priority Pass Support Call Priority Pass Customer Service at 1-800-352-2834 or email [email protected].

Frequently Asked Questions

Why was I charged for a lounge visit when my card includes Priority Pass?

Many credit card memberships only cover the primary cardholder; bringing companions incurs a standardized per-guest fee (typically $35 per person per visit).

How long after a visit does Priority Pass bill my card?

Lounge visit and guest charges typically take 2 to 4 weeks to process and post to your credit card statement.

Dispute Rights & Fraud Prevention

If you did not visit an airport lounge on the specified date, check whether a secondary cardholder on your account used the lounge pass.

If an erroneous guest count was logged at the lounge desk, contact Priority Pass customer support with your boarding pass to request a correction.

What should I do if I was billed for more guests than I brought?

Submit an inquiry to Priority Pass support with the signed lounge entry voucher copy or flight details to dispute erroneous headcounts.

How do I cancel a direct Priority Pass membership?

Log in to prioritypass.com and disable auto-renewal under My Account settings before your renewal date.

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