要約
This charge is typically a monthly bill for data event volume, session replays, or feature flags that exceeded PostHog's free tier allowances. PostHog uses a pay-as-you-go billing model processed via Stripe.
Why is PostHog charging my card?
PostHog provides tools for web product analytics, session recording, A/B testing, and surveys. While they offer a generous free tier (e.g., the first 1 million events are free), you must attach a credit card to upgrade and unlock higher volume limits.
Because PostHog uses consumption-based pricing, your bill will fluctuate based on how many user events your application sends or how many user sessions are recorded in a given month. Charges are processed by Stripe, so you may see 'Stripe' appended to the descriptor.
- Exceeding the free tier limit for Product Analytics (events).
- Exceeding the free tier limit for Web Analytics or Session Replay.
- Paying for premium addons like Surveys or A/B testing.
How to verify and cancel the charge
If you do not recognize the charge, check with your engineering or product management teams, as they are the typical users of PostHog. If you are an admin, you can view your detailed usage invoices in the billing dashboard.
- Log in to your PostHog Cloud account.
- Click on your organization name in the top left and go to 'Billing'.
- Review your usage limits and past invoices.
- To stop future charges, you can set billing limits (caps) to $0, downgrade your products to the free tier, or delete the project.
本サイトはPostHogとは提携していない独立したリファレンスです。
検証ソース
- PostHog Pricing https://posthog.com
- PostHog Billing Docs https://posthog.com/help-center?ref=unknowncharges