要約
This charge is for Outschool, a marketplace offering live online classes, clubs, and tutoring for children ages 3-18. Parents pay for these small-group classes on a per-course or subscription basis.
Understanding Outschool charges
Outschool classes range from one-time art or science sessions to ongoing weekly tutoring. If you see a small, recurring weekly charge, you likely enrolled your child in an 'Ongoing Class'.
Ongoing classes automatically bill every Sunday for the upcoming week's session. You will continue to be charged weekly until you explicitly withdraw your child from the class.
Why was I charged for a class my child missed?
Ongoing classes bill automatically to reserve your child's spot. If your child misses a class, refunds are at the sole discretion of the individual teacher.
What is the standard Outschool refund policy?
For one-time classes, you can get a full refund if you cancel within 24 hours of purchase or up to a week before the class starts.
解約方法
To stop future billing for an ongoing class, you must stop the subscription from your parent dashboard before Sunday.
Stopping a subscription is a self-service process. The teacher cannot stop the billing on your behalf, so you must log in to the Outschool website.
- Log In Sign in to your parent account at Outschool.com.
- Find Learner Click on the 'Learners' tab and select your child's schedule.
- Stop Class Click the gear icon next to the ongoing class and select 'Stop Class'.
本サイトはOutschoolとは提携していない独立したリファレンスです。
検証ソース
- Outschool Refund Policy https://support.outschool.com
- Managing Ongoing Classes https://support.outschool.com/help-center?ref=unknowncharges