要約
This charge is for a recurring subscription or one-time purchase from Olaplex. It typically appears when an auto-refill plan processes a new shipment or a direct purchase is finalized.
Why is Olaplex charging my card?
When you see OLAPLEX INC on your credit card statement, it indicates a completed transaction for products purchased through their direct-to-consumer website. The most common reason for unexpected charges is an active subscription box that automatically renews based on your selected frequency, usually every few months.
Customers often forget they enrolled in the auto-refill program because shipments are spaced out significantly. If you recently received a package in the mail, this billing descriptor directly corresponds to that fulfillment and shipping process.
Is Olaplex an automatic subscription?
Yes, many Olaplex products are sold as subscriptions that automatically rebill and ship at regular intervals unless explicitly canceled.
Can I pause my Olaplex deliveries?
Yes, you can pause or delay upcoming shipments by logging into your online account portal and adjusting the delivery schedule.
解約方法
Stopping future Olaplex charges requires accessing their customer portal before the next scheduled billing date. Once a charge has already posted, the order has likely entered the fulfillment stage and may be difficult to intercept.
Be sure to check your email for any upcoming shipment notifications, as these provide a brief window to modify or cancel the order before the credit card authorization is captured.
- Log in Sign in to your Olaplex account on their official website.
- Manage Subscriptions review to the 'Manage Auto-Refills' or subscriptions section.
- Cancel Select the active plan and choose the cancellation option.
Does Olaplex offer refunds?
Refunds are generally provided for unopened, unused products returned within their specified window, minus any shipping fees.
How do I contact Olaplex support?
You can reach their support team via the contact form on their website or by emailing their dedicated customer service address.
本サイトはOlaplexとは提携していない独立したリファレンスです。
検証ソース
- Olaplex Terms https://olaplex.com
- Olaplex FAQs https://olaplex.com/help-center?ref=unknowncharges