要約
A charge from NORDLAYER* SECURE corresponds to cloud VPN, Zero Trust network access (ZTNA), and dedicated server gateways from Nord Security.
この表記になる理由
NordLayer provides corporate network security solutions, replacing legacy hardware firewalls with cloud-managed Zero Trust Network Access and dedicated company IP gateways.
The descriptor appears as NORDLAYER* SECURE, NORDLAYER CORP, or NORD SECURITY. Charges bill monthly or annually based on the active user seat count and dedicated private gateway servers.
Don’t recognize it? Common scenarios
- An annual organization network security contract renewed automatically.
- An IT admin deployed a new dedicated private gateway or added remote employee seats.
- A business pilot plan transitioned into a paid ongoing subscription.
How to locate the invoice and cancel
- Log in to the NordLayer Control Panel Open cp.nordlayer.com and sign in with your administrator account.
- Open Billing Settings Click Billing in the side navigation to review invoices, user count, and private gateways.
- Cancel Renewal or Remove Gateways Click Subscription Management to turn off auto-renewal or delete provisioned server gateways.
Frequently Asked Questions
How does NordLayer calculate monthly invoices?
NordLayer charges a base rate per user seat per month plus fixed monthly fees for each dedicated server gateway deployed across global locations.
Can I receive a refund for NordLayer services?
NordLayer offers a 30-day money-back guarantee for first-time purchases. Submit a ticket to billing support within 30 days of the transaction.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
本サイトはNord Securityとは提携していない独立したリファレンスです。
検証ソース
- NordLayer Business Pricing & Control Panel https://nordlayer.com
- CFPB: Disputing Recurring Subscriptions https://www.consumerfinance.gov