UnknownCharges

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METROPOLIS* AUTO PARK

Verified charge

By · 最終更新

08/01 METROPOLIS* AUTO PARK $22.00

要約

A charge for METROPOLIS* AUTO PARK represents an automated checkout parking session from Metropolis Technologies, Inc., billed via computer-vision license plate recognition.

確認日 high 信頼度 2 件の検証ソース 情報の検証方針

この表記になる理由

Metropolis operates frictionless, drive-in/drive-out parking garages using computer-vision cameras that recognize license plates and automatically charge the registered driver upon exit.

Statement lines appear as METROPOLIS* AUTO PARK, METROPOLIS TECHNOLOGIES, or METROPOLIS*PARKING.

Common reasons for this charge

  • You drove your registered vehicle into and out of a Metropolis-enabled parking garage or lot.
  • Another driver (family member or friend) drove your vehicle into a Metropolis facility.
  • You signed up via SMS or QR code when parking at an affiliated facility.

How to locate the invoice and cancel

  1. Open the Metropolis App / Web Portal Go to app.metropolis.io or open the Metropolis app and sign in with your phone number.
  2. Review Drive History Inspect the entry and exit timestamps, garage location, and camera photos associated with the charge.
  3. Contact Metropolis Support Submit a support inquiry through help.metropolis.io or text Metropolis support.

Frequently Asked Questions

Why was I charged automatically without taking a ticket?

Metropolis uses automated camera recognition. Once your license plate and credit card are registered, drive-in/drive-out visits bill automatically upon exit.

How do I remove a vehicle or credit card from Metropolis?

Log in to app.metropolis.io, go to Account > Vehicles or Payment Methods, and delete the registered profile.

Dispute Rights & Fraud Prevention

If you sold your vehicle and forgot to remove the license plate from your Metropolis account, previous accounts may bill when the new owner parks.

If an automated camera misread a license plate, contact Metropolis support to review camera logs and issue an immediate refund.

How do I dispute a mismatched license plate charge on Metropolis?

Contact help.metropolis.io with a photo of your vehicle registration to dispute camera read errors.

What should I do if my card is being charged fraudulently?

Notify your bank to block the charge and update your Metropolis login credentials.

本サイトはMetropolis Technologies, Inc.とは提携していない独立したリファレンスです。

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