要約
This is a legitimate charge from Marshalls.
What is the Marshalls charge?
A charge appearing as 'MARSHALLS' is the result of a purchase made at a physical Marshalls retail store or online at Marshalls.com.
In-store purchases often include the store number and city in the billing descriptor (e.g., 'MARSHALLS #0690 CHICAGO IL').
Pending Transactions and Shared Cards
You may see a pending authorization that differs slightly from your final receipt amount while the transaction is still processing.
Before assuming fraud, verify if a spouse or family member who shares your bank account or credit card made a purchase at the store.
- Step 1 Compare the date and amount on your bank statement with any paper receipts or email confirmations you received.
- Step 2 Log in to your Marshalls.com account and check 'My Orders' to see if the transaction matches a recent online purchase.
Who should I call if the charge is fraudulent?
Contact your bank or credit card issuer directly using the number on the back of your card to dispute an unauthorized transaction.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
本サイトはMarshallsとは提携していない独立したリファレンスです。
検証ソース
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov