要約
A charge from LOGROCKET* SESSION REC corresponds to LogRocket frontend session replay, JavaScript error tracking, or Galileo AI product analytics from LogRocket, Inc.
この表記になる理由
LogRocket combines session replay, frontend performance telemetry, network log recording, and product analytics for web and mobile apps.
Descriptors include LOGROCKET* SESSION REC, LOGROCKET INC, or LOGROCKET.COM. Pricing reflects monthly session volume tiers ($99/month on Team for 10k sessions, $500+/month on Professional).
Don’t recognize it? Common scenarios
- A software development team installed LogRocket to reproduce user bug reports and inspect Redux/network state.
- An ongoing monthly or annual Team session recording plan auto-renewed.
- Session volume exceeded the free tier (1,000 sessions/month).
How to locate the invoice and cancel
- Sign in to LogRocket Dashboard Go to app.logrocket.com and log in with your developer credentials.
- Inspect Settings & Billing review to Settings > Billing to review monthly session usage, active plans, and invoices.
- Downgrade to Free Tier Click Change Plan > Downgrade to Free to cancel recurring monthly credit card charges.
Frequently Asked Questions
What does LogRocket record?
LogRocket records DOM mutations, JavaScript console logs, network requests/responses, and state changes to recreate user bugs pixel-perfect.
How do I cancel LogRocket?
Go to app.logrocket.com > Settings > Billing and select Downgrade to Free.
Dispute Rights & Fraud Prevention
If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.
Review your recent statements carefully and notify your financial institution within 60 days of the statement date.
What should I do if I do not recognize this charge?
First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does a billing dispute take to resolve?
Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.
本サイトはLogRocket, Inc.とは提携していない独立したリファレンスです。
検証ソース
- LogRocket Pricing and Plans https://logrocket.com
- CFPB: Disputing Unrecognized Charges https://www.consumerfinance.gov