要約
This is a charge for a grocery delivery order or an Instacart+ membership.
What is the Instacart charge?
An unfamiliar charge from 'Instacart' is often due to a grocery delivery order, service fees, or an automatic renewal of an Instacart+ membership.
Common descriptors include 'INSTACART', 'INSTACART[Store Name]' (e.g., INSTACARTCOSTCO), 'MAPLEBEAR INC', or 'INSTACART EXPRESS'.
Pending Charges and Renewals
Keep in mind that initial 'pending' authorizations may differ from the final charge amount due to item substitutions, weight-based pricing, or adjusted tips.
Verify if a family member or someone with access to your payment information may have placed an order or signed up for a membership.
- Step 1 Log in to the Instacart app or website and go to 'Your Orders' to review your order history.
- Step 2 If you have confirmed that you did not make the purchase, contact your financial institution immediately to report the unauthorized charge.
Who is Maplebear Inc?
Maplebear Inc is the parent company and legal name of Instacart, which is why it may appear on your statement.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
本サイトはMaplebear Inc.とは提携していない独立したリファレンスです。
検証ソース
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov