要約
A charge from EQUINOX* CLUB represents monthly membership dues, personal training sessions, or spa services at Equinox luxury fitness clubs. Dues renew automatically each month.
Why this charge appears on your statement
Equinox bills membership dues monthly on the first or fifteenth of the month depending on your contract agreement. If you see an unexpected increase, it often reflects an annual club enhancement fee, private Pilates sessions, or personal training packages booked through the Equinox app.
Memberships operate on a mandatory 12-month commitment before moving to a month-to-month schedule. Cancelling during the initial commitment year typically requires medical documentation or proof of relocation outside a club radius.
- Monthly recurring club access dues for single-location or all-access tier.
- Personal training or private Pilates training session packages.
- Annual club enhancement fee assessed per your membership agreement.
- Check active billing in the Equinox app Open the Equinox mobile app, go to Profile, and review the Billing and Invoices section to see itemized charges.
- Contact your home club general manager Equinox processes cancellations and freeze requests at the club level. Speak directly with the membership office of your primary location.
Can I cancel my Equinox membership online?
Equinox typically requires cancellation in person at your home club or via written notice sent by certified mail to your club general manager.
What is the cancellation notice period for Equinox?
Most Equinox agreements require a 30-day or 45-day advance written notice prior to the next billing date.
How to resolve unrecognized charges
If you did not authorize an Equinox charge or never signed a contract, review whether a family member joined or if your card details were compromised.
You have the right to request full billing records and contract copies from Equinox before filing a formal dispute.
- Request a copy of the signed membership agreement Ask the club manager for the digital signature and timestamp associated with the membership.
- Dispute unauthorized charges with your card issuer If the club cannot provide a valid signed agreement, file an unauthorized transaction dispute under Regulation Z / FCBA rules.
Does Equinox refund unused months?
Equinox contracts state that monthly dues are non-refundable once billed unless required by state gym contract laws.
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検証ソース
- Equinox Terms of Service https://www.equinox.com
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov