要約
This is a legitimate charge from EA Play (Electronic Arts).
What is the EA Play charge?
A charge labeled 'EA PLAY' indicates a subscription payment for the Electronic Arts gaming service, which provides access to a library of games and trials.
Charges typically occur on a monthly or annual basis, and are set to automatically renew unless canceled.
Managing the Subscription
Because EA Play is sold through various platforms (EA App, Xbox, PlayStation, Steam), the exact way to manage it depends on where you originally signed up.
If you see a small, temporary charge that appears to be a 'hold', it is often a pre-authorization check by your bank.
- Step 1 Identify where you signed up. If it was via the EA App, log in to your EA Account settings and review to Subscriptions.
- Step 2 If subscribed via Xbox, PlayStation, or Steam, you must log into those specific platforms to manage or cancel the subscription.
Are EA Play memberships refundable?
EA Play memberships are generally non-refundable. If you believe a charge is an error, contact the support team of the platform where you purchased it.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
本サイトはEA Play (Electronic Arts)とは提携していない独立したリファレンスです。
検証ソース
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov