UnknownCharges

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DUOLINGO

Education

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Dec 12 DUOLINGO $83.88

要約

This is a subscription charge for Super Duolingo (formerly Duolingo Plus).

確認日 high 信頼度 2 件の検証ソース 情報の検証方針

What is the Duolingo charge?

A charge from Duolingo is for a Super Duolingo (formerly Duolingo Plus) subscription.

The name on your statement depends on the platform used: 'DUOLINGO INC' for the website, 'APPLE.COM/BILL' for iOS, or 'GOOGLE*DUOLINGO' for Android.

Canceling and Refunds

If you do not want the subscription to renew, you must cancel it through the same platform where it was purchased. Deleting the app does not cancel it.

Generally, Duolingo subscriptions are non-refundable, and they do not offer prorated refunds for partially used periods.

  1. Step 1 Check your account settings within the Duolingo app under the 'Super' section to see if an active plan exists.
  2. Step 2 If billed through Apple or Google, check your App Store or Google Play subscription management page.

How do I request a refund if I was billed through Apple?

If you subscribed through Apple, Duolingo cannot issue a refund directly; you must request it through Apple's support channels.

Dispute Rights & Fraud Prevention

If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.

Always review your statement carefully and take action within 60 days.

What should I do if I don't recognize this charge?

First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does it take for a disputed charge to be removed?

Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.

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