UnknownCharges

請求表記の解説

VENTRA* CHICAGO TRANSIT

Verified charge

By · 最終更新

08/01 VENTRA* CHICAGO TRANSIT $2.50

要約

A charge for VENTRA* CHICAGO TRANSIT represents a transit fare, card reload, or Metra commuter train ticket from the Chicago Transit Authority / Cubic.

確認日 high 信頼度 2 件の検証ソース 情報の検証方針

この表記になる理由

Ventra manages fare collection for the Chicago Transit Authority (CTA buses and 'L' trains), Metra commuter rail, and Pace suburban buses.

Statement lines appear as VENTRA* CHICAGO TRANSIT, CTA*VENTRA MOBILE, or VENTRA CHICAGO AUTO.

Common reasons for this charge

  • You tapped a contactless card or phone at a CTA turnstile or Pace bus farebox.
  • An automatic transit value reload ($10-$20) occurred on your registered Ventra card.
  • You purchased a Metra mobile ticket or CTA multi-day pass in the Ventra app.

How to locate the invoice and cancel

  1. Open the Ventra App Log in to the Ventra mobile app or ventrachicago.com and review to Account > History.
  2. Inspect transit rides Review station entry points, train lines, pass purchases, and auto-load triggers.
  3. Contact Ventra Customer Service Call Ventra Customer Service at 1-877-669-8368 or visit an in-person customer center.

Frequently Asked Questions

How do I turn off Ventra auto-load on my transit card?

Log in to ventrachicago.com, select your card, review to Card Features, and switch Auto-load to Disabled.

Can contactless credit card taps be tracked on Ventra?

Yes. You can view pay-as-you-go contactless tap records on ventrachicago.com by entering your card details.

Dispute Rights & Fraud Prevention

If you were not in the Chicago metropolitan area, verify whether an authorized user tapped transit using your card.

If your physical Ventra card was lost or stolen, log in immediately to report it lost and transfer balance to a new card.

How do I dispute an erroneous Ventra charge?

Call Ventra Customer Service at 1-877-669-8368 with your card number and transaction date.

What should I do if my credit card was tapped without consent?

Contact your bank to dispute the unauthorized charge and obtain a replacement card.

本サイトはChicago Transit Authority / Cubicとは提携していない独立したリファレンスです。

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