要約
This charge indicates a purchase or recurring delivery from Cat Person, a direct-to-consumer brand specializing in high-protein wet and dry cat food.
Why is Cat Person charging me?
Customers usually sign up for a 'Meal Plan' after trying a discounted starter kit. The company automatically transitions the account into a full-priced recurring subscription unless the customer manually opts out in the online portal.
The billing occurs based on the shipping frequency established during checkout, usually every 2 to 4 weeks. The total charge reflects the quantity and specific recipes of the wet or dry food selected.
- Review Meal Plan Log into catperson.com to verify exactly what items are set to auto-ship.
Why was the first charge only $20?
Cat Person heavily discounts the initial tasting box to acquire customers; standard deliveries are significantly more expensive.
Do they only sell food?
No, they also sell high-end cat furniture, bowls, and treats, which could trigger a one-off charge.
Modifying or canceling shipments
Customers maintain control over their meal plans via the online dashboard. You can alter recipes, delay a shipment by a few weeks, or cancel the subscription completely without needing to call support.
Modifications must happen before the order processes. Once the warehouse begins picking and packing the food, the charge is locked in and the product will ship.
- Log Into Account Access your profile on the Cat Person website.
- Cancel Meal Plan review to the subscription page and follow the prompts to end recurring deliveries.
Can I return unopened wet food?
Cat Person evaluates return requests on a case-by-case basis; they typically do not accept returns of food for safety reasons.
Is there a cancellation fee?
No, you can cancel your meal plan at any time without penalty.
本サイトはCat Personとは提携していない独立したリファレンスです。
検証ソース
- Cat Person FAQ https://www.catperson.com
- Cat Person Terms https://www.catperson.com/help-center?ref=unknowncharges