要約
A Canva Pro or Canva Teams subscription — Canva's official billing descriptor is CANVA followed by an invoice ID, which is why the digits change monthly. Canva Pro runs about $14.99/month ($119.99 billed annually) and Teams from about $29.99. Surprise charges trace to trial conversions, a second account, or a team seat billed to your card.
Decoding CANVA* + invoice ID
Canva's help center lists its statement descriptors directly: Canva, Canva*invoice_id, APPLE*Canva, GOOGLE*Canva, and Canva UK Operations Ltd. The invoice ID after CANVA* identifies a specific billing line in Canva's system — it changes every cycle, so renewals look like different charges.
Canva is an Australian company (Canva Pty Ltd, Surry Hills, Sydney), which is why some statements show CANVA SURRY HILLS AU or CANVA PTY LTD. Individual Pro plans are about $14.99/month or $119.99/year; Teams plans start near $29.99/month depending on seat count.
- Open Billing & Plans canva.com → Settings → Billing & Plans shows your plan, price, and next billing date.
- Find the invoice Settings → Orders and invoices lists every purchase — match the invoice ID on your statement.
- Use Canva's charge finder Canva's help center has a Charge Finder tool that resolves a charge from your invoice details.
Why does my Canva charge show random numbers?
CANVA* is followed by an invoice ID, not your account number. Each billing line gets its own ID, so every renewal looks different.
Is CANVA a fraud charge?
Almost never — CANVA is Canva's own descriptor. If you have no Canva account or team seat, contact Canva support (canva.com/help) and your issuer.
The trial-conversion and team-seat angle
Canva's free Pro trial converts to paid billing automatically, and multi-account households are common — a trial on an old email address converts months later and bills the card on file. Team seats are the other classic source: a workspace admin adds you (or your card) to a Canva for Teams plan, and the seat keeps billing until it's removed.
Affinity products now require a Canva subscription, so a family member's Affinity purchase can surface as a Canva charge. Refunds are case-by-case — Canva asks you to contact support within 14 days of the charge.
- Free Pro trials auto-convert to paid plans.
- Canva for Teams seats bill to the workspace admin's card.
- Affinity software purchases bill through the Canva subscription.
- Check every Canva account Log in with each email you've used — Settings → Billing & Plans shows active subscriptions per account.
- Remove team seats A Teams workspace owner can remove members and cancel the seat from the workspace billing page.
- Request a refund Contact Canva support via canva.com/help within 14 days of the charge for a case-by-case refund review.
My charge says APPLE*Canva. Can I cancel it on Canva's site?
No — subscriptions bought through the App Store or Google Play must be cancelled in the store's subscription settings; Canva can't touch that billing.
Other Canva descriptors
Depending on the payment rail, you may see CANVA.COM, CANVA PTY LTD, CANVA SURRY HILLS AU, or PADDLE.NET*CANVA (processed through the Paddle gateway). U.S. business cards sometimes show AWX*Canva US Inc, Canva's U.S. entity. All trace to the same Canva billing system.
Why does my Canva charge say Australia?
Canva is headquartered in Surry Hills, Sydney — payment processors often append the merchant's registered location to the descriptor.
検証ソース
Descriptor list and invoice-ID format verified against Canva's official help-center article on payment methods; pricing and billing-cycle details cross-checked against merchant billing references and the Brex charge-finder database.
本サイトはCanva Pty Ltdとは提携していない独立したリファレンスです。
検証ソース
- Canva Help: add or change your payment method https://www.canva.com
- Brex charge finder: Canva https://www.brex.com