要約
A charge for BRIGHT CELLARS* WINE represents a personalized monthly wine subscription box or shipment from Bright Cellars, Inc.
この表記になる理由
Bright Cellars uses a taste-matching algorithm to curate monthly 4-bottle or 6-bottle wine shipments billed automatically to members.
Statement lines appear as BRIGHT CELLARS* WINE, BRIGHTCELLARS*CLUB, or BRIGHT CELLARS INC.
Common reasons for this charge
- A monthly or bi-monthly Bright Cellars wine subscription box order was billed and fulfilled.
- An introductory quiz promotional offer converted to an ongoing monthly wine membership.
- An authorized family member ordered wine using your payment information.
How to locate the invoice and cancel
- Log in to BrightCellars.com Go to brightcellars.com and sign in to view your Upcoming Order and billing schedule.
- Review Account Details review to Account Settings > Membership to inspect shipment frequency and payment card on file.
- Pause or Cancel Membership Select Skip a Month or click Cancel Membership under Account Settings.
Frequently Asked Questions
How do I skip a shipment on Bright Cellars?
Log in to brightcellars.com, go to your Orders dashboard, and click 'Skip Month' before your scheduled billing date.
How do I cancel my Bright Cellars subscription?
You can cancel online in Account Settings or by emailing [email protected] or calling 1-844-223-5527.
Dispute Rights & Fraud Prevention
If you did not take the Bright Cellars taste quiz or enroll, verify whether someone in your household signed up.
If you were charged after skipping or cancelling before the deadline, contact Bright Cellars support to obtain an immediate refund.
How do I contact Bright Cellars Concierge?
Call 1-844-223-5527 or email [email protected] for membership help.
What should I do if unauthorized wine charges occur?
Contact your bank to dispute fraudulent transactions under federal consumer billing regulations.
本サイトはBright Cellars, Inc.とは提携していない独立したリファレンスです。
検証ソース
- Bright Cellars Terms of Service https://www.brightcellars.com
- FTC: Negative Option Subscription Guidance https://www.ftc.gov