UnknownCharges

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BASECAMP* 37SIGNALS

Verified charge

By · 最終更新

08/10 BASECAMP* 37SIGNALS $15.00

要約

A BASECAMP* 37SIGNALS charge is a project management and team collaboration subscription from 37signals LLC.

確認日 high 信頼度 2 件の検証ソース 情報の検証方針

この表記になる理由

Basecamp organizes projects, to-dos, message boards, and schedules for remote teams. Statement descriptors read BASECAMP* 37SIGNALS, 37SIGNALS LLC, or BASECAMP.COM.

Basecamp offers a per-user plan ($15/user/month) or Basecamp Pro Unlimited ($299/month billed annually for unlimited users and 5TB storage).

Don’t recognize it? You might still

  • A business owner or client manager configured Basecamp for client communication.
  • A 30-day free trial converted to an active monthly subscription.
  • An annual Basecamp Pro Unlimited license renewed.

対処手順

  1. Sign in to Basecamp Open launchpad.37signals.com and log in with your email.
  2. Access Account Admin Click on Adminland in the top right and select Upgrade, invoices, and payment details.
  3. Cancel Account Click Cancel your account or put on pause to stop recurring credit card billing.

よくある質問

Who is 37signals on my bank statement?

37signals LLC is the parent software company that creates Basecamp and HEY email.

What is Basecamp's refund policy?

37signals has a fair refund policy: if you are unhappy with the software or forgot to cancel, contact [email protected] for a full prompt refund.

Dispute Rights & Fraud Prevention

If you suspect this charge is unauthorized or incorrect, federal regulations protect your payment card.

Review your recent statements carefully and notify your financial institution within 60 days of the statement date.

What should I do if I do not recognize this charge?

First check with household or team members who have permission to use your account. If the transaction was not authorized by anyone on your card, contact your bank or card issuer immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.

How long does a billing dispute take to resolve?

Under federal rules, your bank must acknowledge your written inquiry within 30 days and resolve the dispute within two billing cycles (up to 90 days). The bank typically issues a provisional credit while they investigate.

本サイトは37signals LLCとは提携していない独立したリファレンスです。

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