要約
This charge is from American Home Shield (AHS) or its parent company Frontdoor Inc. It is typically a recurring monthly premium for a home warranty plan, or a one-time trade service call fee (usually $75-$125) for a recent home repair visit.
Why is American Home Shield charging my card?
There are primarily two reasons you might see a charge from American Home Shield on your billing statement. First, if you have signed up for an active home warranty plan, you will see a recurring monthly or annual charge representing your policy premium. This covers your agreed-upon systems and appliances in the event of unexpected breakdowns.
Secondly, if you recently requested a technician to diagnose or repair a covered item in your home, you are required to pay a service call fee (sometimes called a trade service fee). Depending on your contract, this fee is typically $75, $100, or $125 per visit and is billed separately from your regular premium.
I didn't request a service, why did I get billed?
If you see an unexpected charge and haven't requested any recent repairs, verify if the amount matches your monthly premium. Sometimes, home warranty plans automatically renew at the end of the term, which can lead to a surprise charge if you forgot about the renewal date.
If you see a charge under 'FRONTDOOR INC', note that Frontdoor is the parent company of American Home Shield, so the billing might appear under this corporate entity name. If you recently canceled your policy, the charge could be an administrative cancellation fee, which AHS may apply if you terminate your agreement after the initial 30-day window.
Frequently Asked Questions
What is the $75 charge from American Home Shield?
A $75 charge from American Home Shield is typically the trade service call fee. When you request a technician to diagnose or repair a covered item in your home, you pay a set fee per visit, which is chosen when you set up your warranty plan.
Can I cancel my American Home Shield subscription online?
While you can manage many aspects of your account through the AHS portal, canceling your home warranty usually requires calling their customer retention department directly to process the cancellation and handle any applicable administrative fees.
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検証ソース
- American Home Shield Official Site https://www.ahs.com
- Frontdoor Inc. https://www.frontdoor.com