要約
This is a legitimate charge from Adyen.
What is the Adyen charge?
Adyen is a global payment processing company. When you buy something from an online store or subscribe to a service, the business may use Adyen to process that payment.
Consequently, 'Adyen' (or 'Adyen N.V.') appears on your statement instead of the name of the actual business you purchased from.
Why does it just say 'Adyen'?
This usually happens due to character limits on bank statements or misconfigurations in the billing software, causing the actual merchant's name to drop off.
How do I find out who charged me via Adyen?
Check your email for receipts matching the exact date and amount. If you still don't recognize it, you must contact your bank, as Adyen does not provide consumer-facing support to trace transactions.
Dispute Rights & Fraud Prevention
If you suspect this charge is fraudulent or billing in error, you have strict federal rights protecting your account.
Always review your statement carefully and take action within 60 days.
What should I do if I don't recognize this charge?
First, check with family members or anyone authorized on your account. If the charge remains unrecognized, contact your bank immediately to report it. Under the Fair Credit Billing Act (FCBA), you have 60 days from the statement date to dispute unauthorized credit card charges.
How long does it take for a disputed charge to be removed?
Once you file a dispute, your bank must acknowledge it within 30 days and resolve it within two billing cycles (not exceeding 90 days). During this time, the disputed amount is usually placed on a provisional hold, meaning you do not have to pay it.
本サイトはAdyenとは提携していない独立したリファレンスです。
検証ソース
- CFPB: Disputing Credit Card Charges https://www.consumerfinance.gov
- FTC: Fair Credit Billing Act https://consumer.ftc.gov