The short answer
ORANGETHEORY* FITNESS represents monthly recurring membership dues or class pack purchases at an independently owned Orangetheory Fitness studio.
Understanding your Orangetheory charge
Orangetheory Fitness operates on a franchise model. Individual studios bill members monthly on their recurring join date for Basic (4 classes), Elite (8 classes), or Premier (unlimited) memberships.
Charges may also reflect heart rate monitor purchases (OTbeat Burn), late-cancel class fees ($12 to $15), or studio merchandise.
- Monthly membership tier billing (Orange Basic, Orange Elite, or Orange Premier).
- Late cancellation fee or no-show penalty for a booked class.
- OTbeat heart rate monitor hardware purchase or studio retail gear.
- Check the Orangetheory mobile app View your class history and purchase ledger under Settings in the OTF mobile application.
- Contact your home studio Reach out directly to the studio where you registered your primary membership for billing ledger inquiries.
Why was I charged $12 by Orangetheory?
Orangetheory charges a late-cancel fee (typically $12 to $15) if you cancel a reserved class within 8 hours of start time on an unlimited plan.
How do I cancel my Orangetheory membership?
You must complete and sign an official cancellation form at your home studio with 30 days written notice before your next billing cycle.
Independent reference — not affiliated with OTF IP LLC. Billing names and policies change; verify with the merchant or your bank before acting.
Verified sources
Every claim on this page is checked against official sources — open them to confirm before you call your bank.
- Orangetheory Terms of Use https://www.orangetheory.com
- CFPB: Bank Billing Error Resolution https://www.consumerfinance.gov
Reviewed Aug 15, 2026 · high · About UnknownCharges